Frequently Asked Questions

Saylss supports all major audio formats including MP3, WAV, M4A, FLAC, AAC, OGG, and more. We automatically detect and process your file format, so you can upload without worrying about compatibility.

Processing time depends on your file length, but most files are processed in under 30 seconds. A typical 3-minute song is processed in about 10-15 seconds. You can watch real-time progress as your audio is being cleaned.

You can try Saylss without an account for basic processing. Creating a free account unlocks additional features like processing history, custom word lists, and higher quality exports.

Our AI achieves 99%+ accuracy across various audio types, accents, and speaking speeds. The system is trained on millions of audio samples and continuously improves. You can also review and adjust any detections before processing.

Absolutely! After the AI detects profanity, you see a full transcript where you can accept, reject, or adjust each detection. You can also add custom words to your personal filter list or whitelist terms you want to keep.

By default, we use intelligent masking that maintains the audio's natural rhythm and flow. The profanity is replaced with a subtle audio effect that sounds natural rather than jarring silence or obvious bleeps.

No. Saylss uses lossless processing that preserves your original audio quality. When you download, you get the same fidelity you uploaded—minus the profanity. We support export up to the original sample rate and bit depth.

You can export in WAV (uncompressed), MP3 (various bitrates), M4A, FLAC, and more. Free users get standard quality exports; premium users can export at original quality with additional format options.

Yes! Saylss uses advanced audio separation to isolate vocals from instrumentals, process the vocals, and seamlessly recombine them. The result sounds natural and maintains the full musical quality.

Security is our top priority. All uploads are encrypted in transit and at rest. Audio files are processed on secure servers and automatically deleted after processing. We never share, sell, or use your audio for any other purpose.

Free users' audio is automatically deleted immediately after download. Premium users can opt to keep files in their library for up to 30 days for easy re-processing with different settings.

Yes. We use industry-standard encryption and security practices. Your audio is never accessible to any staff member and is processed entirely by automated systems with no human intervention.

Yes! Our free tier lets you process files and get familiar with the platform. It includes basic features with some limitations on file length and export quality. Upgrade anytime for full access.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Enterprise customers can also pay via invoice.

Absolutely. There are no long-term contracts. You can cancel your subscription at any time from your account settings and continue using premium features until your billing period ends.